2023’s BFCM guide

Checkout to Delivery tips
for thriving this holiday season

Ideas from Leading DTC Brands
30 + industry experts
3 jam packed chapters
Read it now
Right pointing arrow
PrettyDamnQuick

Get Bulletproof Before This  Black Friday

Learn from the experience of expert operators and agencies

"It’s crucial for merchants to communicate their exchange and return policies clearly and early on, activate data-driven upsells and cross-sells using built-in apps, personalize in-app recommendations, deliver hyper-targeted offers based on cart contents"
Veronica Gelman
Avex Designs

"Embracing a proactive strategy that adeptly addresses WISMO requests through automation and self-service enables brands to lower customer service expenses, elevate overall customer satisfaction, and uplift the performance benchmarks of their support agents."
Marco Shinouda
Gorgias

“Remember, a big bulk of BFCM customers will be new customers to your brand, and they'll assume the delays and overall experience is your "business as usual," unless otherwise noted.”
Eli Weiss
Jones Road Beauty